Nik Software Recommended Fix for No Change In Image
by Jeffrey Sward
 

Almost always no change to an image is the result of duplicate files in the system. If you wouldn't mind looking through the instruction below and making sure there are no duplicates in your system.

The issue you describe is often caused by duplicate versions of our software located within the Photoshop or Photoshop Elements plugin folder. Please follow the steps below to resolve your issue.

CORRECTING ISSUE RELATED TO DUPLICATE FILES

In order to correct an issue relating to duplicate files , please follow the steps below:

1. Quit out of Photoshop.

2. Navigate to one of the following typical Photoshop Plug-Ins folder: a. C:\Program Files\Adobe\Adobe Photoshop\Plug-Ins.

Look for the folder, Nik Software, the file structure should look something like this (Mac and Windows) with the exception of products you may not have:

3. Look for the folder, Nik Software, the file structure should look something like this (Mac and Windows) with the exception of products you may not have:

4. When you look in 'Nik Software' ensure there are no duplicate folders. For example sometimes there is a 'Nik Software' within the 'Nik Software' folder. That is a sign something may be incorrect. Typically the second Nik Software folder will have an additional 'Selective Tool' folder. There should only be one instance of each of the folders shown above which includes all subdirectories within the Photoshop Plug-ins folder as indicated in step 2.

5. Delete all duplicate folders including any additional Nik Software folders after you have moved the contents to the main Nik Software folder.

6. Confirm that there are no longer any duplicate folders by doing the following:

a. Move the entire main 'Nik Software' folder to the desktop.

b. Restart Photoshop (if open, quit and restart).

c. Verify that there are no Nik Software products available in Photoshop by clicking on the filter pop-down menu. If you click on Filter, there should be no subcategory listed as "Nik Software". Other older Nik products entries such as Color Efex Pro 2.0 or Sharpener Pro 2.0 are ok. If you do not see a Nik Software entry then the duplicate issue with regards to any of the products as indicated in step 3 should be resolved. If there are still entries, that would indicate there are more duplicates to be found and deleted.

d. Confirm under File >Automate there is also no "Nik Selective Tool' Folder. If it is not, then that issue has been resolved, skip step e. If there is a Nik Selective Tool entry there, there is another "Selective Tool" duplicate to be found within plug-in (see step 2 for location).

e. Click on Edit >Preferences >Plug-Ins (or) Photoshop >Preferences >Plug-Ins and confirm that the check box next to 'Additional Plug-Ins Folder' is not checked. If it is not checked, click Cancel and proceed to the next step. If it is checked, it is advised to uncheck it, unless you are aware of it being check for a reason. If so then you will also want to confirm there are no duplicate folders at the location indicated.

f. After confirming there are no more duplicates, quit out of Photoshop, move the Nik Software folder back into the Plug- Ins folder as indicated in step 2.

7. Restart Photoshop and the issue should now be resolved.

8. If all else fails, do the following:

a. Delete the entire Nik Software folder.

b. Follow the steps outlined in step 6 above, until there are no more indications of Nik Software in Photoshop.

c. Reinstall each product, one by one. Please note: It's recommended to allow the installers to choose the install location automatically and click ok. Choosing the install location manually tends to be the cause of many of the duplicate file issues.

9.

10.When you look in 'Nik Software' ensure there are no duplicate folders. For example sometimes there is a 'Nik Software' within the 'Nik Software' folder. That is a sign something may be incorrect. Typically the second Nik Software folder will have an additional 'Selective Tool' folder. There should only be one instance of each of the folders shown above which includes all subdirectories within the Photoshop Plug-ins folder as indicated in step 2.

11.Delete all duplicate folders including any additional Nik Software folders after you have moved the contents to the main Nik Software folder.

12.Confirm that there are no longer any duplicate folders by doing the following:

a. Move the entire main 'Nik Software' folder to the desktop.

b. Restart Photoshop (if open, quit and restart).

c. Verify that there are no Nik Software products available in Photoshop by clicking on the filter pop-down menu. If you click on Filter, there should be no subcategory listed as "Nik Software". Other older Nik products entries such as Color Efex Pro 2.0 or Sharpener Pro 2.0 are ok. If you do not see a Nik Software entry then the duplicate issue with regards to any of the products as indicated in step 3 should be resolved. If there are still entries, that would indicate there are more duplicates to be found and deleted.

d. Confirm under File >Automate there is also no "Nik Selective Tool' Folder. If it is not, then that issue has been resolved, skip step e. If there is a Nik Selective Tool entry there, there is another "Selective Tool" duplicate to be found within plug-in (see step 2 for location).

e. Click on Edit >Preferences >Plug-Ins (or) Photoshop >Preferences >Plug-Ins and confirm that the check box next to 'Additional Plug-Ins Folder' is not checked. If it is not checked, click Cancel and proceed to the next step. If it is checked, it is advised to uncheck it, unless you are aware of it being check for a reason. If so then you will also want to confirm there are no duplicate folders at the location indicated.

f. After confirming there are no more duplicates, quit out of Photoshop, move the Nik Software folder back into the Plug- Ins folder as indicated in step 2.

13.Restart Photoshop and the issue should now be resolved.

14.If all else fails, do the following:

a. Delete the entire Nik Software folder.

b. Follow the steps outlined in step 6 above, until there are no more indications of Nik Software in Photoshop.

c. Reinstall each product, one by one. Please note: It's recommended to allow the installers to choose the install location automatically and click ok. Choosing the install location manually tends to be the cause of many of the duplicate file issues.

 
 

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